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Hotel Des Alpes Flims, Flims

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From174US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Promenada 45, Flims, Switzerland, CH-7018

Hotel Des Alpes is a 3-star accommodation located in Flims, Switzerland, known for its convenient access to outdoor activities. It features modern amenities alongside a mountain lodge atmosphere. The hotel caters to both leisure and business travelers, with facilities that enhance guest comfort.

Location

Hotel Des Alpes is centrally located in Flims-Waldhaus, with easy access to prominent attractions like Lake Cauma and Flims Ski Resort. It is near public transportation, including a bus stop directly next to the property, and is approximately 55 miles from Zurich Airport. Limited private parking is also available for guests.

Rooms

All guest rooms at Hotel Des Alpes are bright and spacious, averaging 280 ft² in size, each featuring a balcony with stunning mountain views. Additional room features include a private bathroom, free WiFi, satellite TV, and laptop-friendly workspaces. Certain units come with seating areas for relaxation after a day of activities.

Eat & Drink

The on-site restaurant and pizzeria, Il Forno, serves a variety of Mediterranean dishes and offers a three-course menu featuring a warm appetizer or salad, soup, main course, and dessert or cheese plate. Guests can also enjoy light fare throughout the day, and private dining options are available in the Cantinetta for small gatherings.

Leisure & Business

Recreational amenities include an indoor pool, sauna, and a full-service spa, Schwimmbad, offering a variety of pampering treatments. The hotel provides a games room for children and access to scenic hiking and biking trails. Business travelers can benefit from meeting spaces and complimentary WiFi throughout the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Duplex Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Comfort King Room
Max:
2 persons
24 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Superior King Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Flims4000 ft
Airports
St. Gallen-Altenrhein (ACH) 67.6 mi
Agno (LUG) 92.0 mi
Train
Felsberg 9.2 mi
Train400 ft
Bus
Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Pets allowed
  • Security
  • Baggage storage
  • Locker room
  • Ski storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Water sports
  • Ski school
  • Hiking
  • Cycling

Services

  • Valet parking
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Pool with view

Room features

  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Promenada 45, Flims, Switzerland, CH-7018
Map view
street view
Promenada 45, Flims, Switzerland, CH-7018
Nearby
Church
St. Joseph
1500 ft
Restaurants
Restaurant Pizzeria il Forno
500 ft
Promenada 45
Haci.s Anatolia kebab
100 ft
Promenada 35
Cappuccino Caffe Restaurant
300 ft
Promenada 43
VinCreaziun
200 ft
Promenada 49
Pomodoro
700 ft
24 Promenada
Belle Epoque Restaurant
600 ft
Rudi Dadens 1 Schweizerhof Flims
Sunstar Alpine Restaurant
1400 ft
Rudi Dado 8
Kaufmannfrauen
1000 ft
Il Stuz 1
Bistro Kaufmannfrauen
1500 ft
1 Il Stuz
Restaurant Barga
1000 ft
Waldhaus

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Friendly staff
Dated decor
Limited dining choices
7.8/10
Very good
Rooms
6.7
Location
8.5
Service
8.1
Dining
6.8
Guest reviews
7.8/10
based on 20 reviews
8.6
8.6/10based on 405 reviews
Dennis
United States of America, June  2024
8.4/10

The hotel has a mixed bag of pros and cons. While the rooms are a bit outdated with old furnishings, they are spacious and well-equipped, including kitchenettes, bath tubs, and comfortable balconies with seating. The service is notably friendly and helpful, with thoughtful touches like providing a step for children in the bathroom. The location is great, offering a quiet setting close to various amenities and being just a short distance from key attractions. The dining experience is fantastic, offering a variety of excellent options both in-room and at the hotel's restaurant. The facilities are top-notch, providing all the services and amenities one could need for a pleasant stay.

Rooms
7.0
The rooms may feel like a blast from the past, but they are surprisingly spacious and well-furnished, complete with kitchenettes, cozy bath tubs, and inviting balconies with seating.
Service
9.0
The service here is top-notch; the staff is genuinely friendly and helpful, going above and beyond to ensure a comfortable stay, including thoughtful touches for families with little ones.
Location
9.0
The hotel enjoys a superb location, offering a peaceful environment while being conveniently close to essential amenities like shops, restaurants, and transportation options. A perfect base for exploring the beautiful skiing resort.
Dining
9.0
The dining experience here is fantastic, with a great variety of high-quality dishes available, including options for in-room dining.
Facilities
8.0
The hotel's facilities are impressive, offering a wide range of services from housekeeping to valet parking, making the stay convenient and enjoyable for guests. Everything you need is right at your fingertips.
Lewis
United Kingdom, May  2024
7.4/10

The hotel offers comfortable and clean rooms with small kitchen facilities but is starting to show its age. The staff is really friendly and welcoming, although they could be more knowledgeable about specific dietary requirements like being vegan. The location is fairly central with easy access to transportation and nearby amenities. The dining options are decent but not very varied. Overall, a good value for money stay with some room for improvement.

Rooms
7.0
The double room was small, but the bed was comfortable and clean. The pillows were thin, and the mattress was really hard.
Service
8.0
The staff was very pleasant and helpful, but there could be more consistency in knowledge levels, especially about specific dietary needs.
Location
9.0
The hotel is in a fairly central location, offering quiet surroundings yet being close to everything you might need like shops, restaurants, and transportation.
Dining
7.0
The dining options were okay, with limited variety but enough to start the day. Room service is available for a small extra charge.
Facilities
6.0
The facilities are starting to show their age but offer basic amenities for a comfortable stay.
Christopher
United States of America, May  2024
7.0/10

Upon my arrival, I found the hotel to have good rooms with a small kitchen where I could cook and a balcony. The room was equipped with cool design furniture and a nice shower. The staff was very friendly and provided very useful information, even allowing for a super-early check-in to accommodate my skiing plans. The location, while dated, was fairly central, excellent, just two bus stops from the cable car, and really quiet and close to everything, including Cauma Lake, shops, restaurants, banks, and supermarkets. The dining experience, particularly enjoying the great breakfast available in the room for a very small extra charge, was considerably more than 1 star worse than another hotel. Overall, my stay was comfortable and enjoyable.

Rooms
8.0
The room was equipped with cool design furniture and a nice shower.
Service
9.0
The staff was very friendly and cooperating, providing very useful information and allowing super-early check-in for skiing.
Location
7.0
The location was excellent, just two bus stops from the cable car, close to Cauma Lake and right next to the bus stop for the ski shuttle.
Dining
5.0
Enjoying the great breakfast available in the room for a very small extra charge was a highlight, although the dining experience was considerably less satisfactory compared to another hotel.
Facilities
7.0
The facilities were satisfactory, providing a good overall experience.
Frederick
United Kingdom, May  2024
7.6/10

My stay at the hotel was a mix of positives and negatives. The rooms offered a nice balcony with a view of the mountains, but the cheap furniture and old smell were a downside. On the bright side, the room was spacious with three beds, providing ample space. The service was excellent overall, allowing for super-early check-in to accommodate my skiing schedule. However, there was a slight gap in knowledge about dietary preferences like being vegan. The location, although a bit far from the slopes, was perfect for easy access to the town and lakes. The dining experience was a bit average with some hits and misses in the food served. Despite these aspects, the facilities were good overall, offering various commercial services and amenities.

Rooms
7.0
The rooms were spacious with a nice balcony facing the mountains, but the furniture was cheap and the rooms had an old smell.
Service
9.0
The service provided was amazing and very helpful, allowing for super-early check-in to facilitate my skiing plans.
Location
8.0
The hotel's location was ideal, being close to the town and lakes, despite being a bit away from the slopes.
Dining
6.0
The dining experience had its ups and downs, with some dishes being really good while others fell short. The worst Birchermuesli I ever had, but the eggs and bread were delicious.
Facilities
8.0
The hotel offered a good range of facilities, including helpful services like laundry and valet parking, despite some areas showing signs of aging.
Mark
United Kingdom, April  2024
7.6/10

The hotel offers good rooms with a small kitchen but the decor feels outdated and somewhat unappealing. The location is excellent with easy access to shuttle services, shops, and restaurants. The service is friendly and helpful, catering to our needs, though the dining options may feel a bit limited. Overall, a convenient choice with some dated aspects.

Rooms
6.0
The rooms, while good and equipped with a small kitchen, have an outdated and worn-out appearance.
Service
8.0
The service was very friendly and accommodating, providing useful information and amenities.
Location
9.0
The hotel's location is superb, offering easy access to shuttle services, shops, and restaurants.
Dining
7.0
The dining options, while somewhat limited, offer enough variety to start the day.
Facilities
8.0
The hotel provides various facilities for a comfortable stay.
Convenient location
Dated decor
Arthur
United Kingdom, March  2024
7.6/10

The hotel's rooms could have been darker at night and are very old, not necessarily clear from the pictures. It was a bit hard to go to sleep as the hotel is starting to show its age. However, the service was friendly and provides useful information, making for a nice start to the day. The location is good, with immediate access to shuttle and regional bus services, fairly central, and really quiet and close to everything. The dining experience was full of great quality ingredients, although a bit limited for some. The facilities overall are decent but could use a touch-up.

Rooms
7.0
The rooms were starting to show their age but were comfortable enough for the stay.
Service
8.0
The service was friendly and provided useful information, making it a nice start to the day.
Location
9.0
The location is good with immediate access to shuttle and regional bus services, fairly central, and really quiet and close to everything.
Dining
7.0
The dining experience was full of great quality ingredients, although a bit limited for some.
Facilities
7.0
The facilities were decent but could use a touch-up.
quiet
old rooms
Oliver
United States of America, March  2024
7.4/10

I had a mixed experience at this hotel. The rooms were nice with an awesome view, but I got a very small double room with one side light, uncomfortable pillows, and a really hard mattress. Despite this, the room was spacious and even had a boot dryer. The rooms were modern, big, and very clean. The service was a bit inconsistent, as they didn't fully understand dietary preferences and claimed our booking was different. However, the service was a nice start to the day, and staff were kinder than at the reception and the hotel. The location was perfect, close to the town and lakes, with immediate access to shuttle and bus services. The dining experience was average, with some highlights like nice eggs and bread but disappointing Birchermuesli. The facilities were good overall, but improvements could be made.

Rooms
8.0
The rooms had the same awesome view and were very nice, but had some downsides like a small double room with uncomfortable pillows and a hard mattress. However, the rooms were spacious and modern, big, and very clean.
Service
7.0
The service had its ups and downs, with a lack of understanding about dietary needs and some discrepancies in bookings. However, the staff were generally nice and made for a good start to the day.
Location
9.0
The location was perfect, with convenient access to the town, lakes, and transportation services. It was quiet and close to everything you'd need like shops, restaurants, and supermarkets.
Dining
6.0
The dining experience was a mix of average and disappointing, with highlights like nice eggs and bread but also low points such as the Birchermuesli. More variety would have been appreciated.
Facilities
7.0
The facilities were decent, but there is room for improvement to enhance the overall experience.
Arthur
United Kingdom, March  2024
7.8/10

The hotel is in a convenient location close to town and lakes, offering a quiet and pleasant stay with easy access to nearby amenities like shops, restaurants, and supermarkets. The rooms are in need of renovation but provide a comfortable and peaceful sleep. The service is friendly and helpful, although there could be improvements in understanding dietary preferences. The dining options are sufficient to start the day, and the facilities are adequate for a pleasant stay.

Rooms
7.0
The rooms, while a bit outdated and in need of renovation, provided a comfortable and restful night's sleep.
Service
8.0
The staff was friendly and helpful, although there could be better understanding of dietary requirements.
Location
9.0
The hotel's location is perfect, being close to town and lakes while offering a quiet atmosphere. However, it is a bit distant from the slopes.
Dining
7.0
The dining options, though limited, were adequate to kickstart the day's activities.
Facilities
8.0
The facilities provided a comfortable stay with all the necessary amenities available.
George
United Kingdom, January  2024
6.6/10

The hotel had a really 90's vibe with old and worn-out rooms, giving it a somewhat awkward and sad atmosphere. On the bright side, it had a double bed and was furnished with old furniture and amenities.

Rooms
5.0
The rooms felt like a trip back to the 90s - old, worn-out, and almost ugly.
Service
8.0
The service was very friendly and they were really helpful. Although they didn't fully understand vegan preferences, their assistance was top-notch.
Location
7.0
The location was quiet and convenient, close to everything including Cauma lake, shops, restaurants, banks, and supermarkets. However, it was a bit far from the slopes.
Dining
7.0
The dining experience was a mix - the variety was good, but some items like the Birchermuesli could have been better. Overall, decent for the price.
Facilities
6.0
The facilities were average, nothing exceptional but satisfactory for a stay.
Friendly Staff
Dated Rooms
Jack
United States of America, December  2023
8.2/10

I absolutely loved my stay at this hotel! The rooms were superb, clean, and cozy, with a lovely balcony offering stunning mountain views. The service was top-notch, with very helpful and kind staff who even allowed me super-early check-in to make my ski day even better. The location couldn't be more perfect, close to everything in a quiet area, including the beautiful Cauma lake and shops. The dining was good, providing just the right fuel to kickstart the day. Overall, a great value for the money.

Rooms
8.0
The rooms were superb, clean, and comfortable, though starting to show their age.
Service
9.0
The staff was very helpful and kind, making my stay even more enjoyable.
Location
9.0
The hotel is excellently located, close to all the essentials and in a peaceful area, which adds to its charm.
Dining
7.0
The dining experience was good, offering decent options to fuel up for the day.
Facilities
8.0
The facilities were great, adding convenience and comfort to my stay.
Adam
United States of America, October  2023
7.8/10

I had a mixed experience at the hotel. Although the room was modern with nice kitchen facilities, it felt a bit outdated compared to the booking photos. The service was exceptional, allowing for super-early check-in to accommodate my skiing plans. The location was convenient, although a bit distant from the slopes. Dining options were satisfactory, but not overly extensive. Overall, a stay with both positives and negatives.

Rooms
7.0
The room, including the small kitchen, was modern and sleek but felt a bit old compared to the online pictures.
Service
9.0
I was impressed by the hotel's service; they went out of their way to allow super-early check-in for my skiing trip and were consistently friendly and helpful.
Location
8.0
The hotel is located in a beautiful skiing resort, close to various amenities like Cauma lake, shops, and restaurants. However, it's a bit far from the slopes.
Dining
7.0
Dining options were decent, though a bit limited. I found the breakfast to be just sufficient to start the day.
Facilities
8.0
The hotel offered a nice range of facilities, making my stay comfortable and convenient.
friendly staff
outdated rooms
Rodney
United States of America, September  2023
6.8/10

The hotel offers a nice view and a small kitchen in the rooms, but the overall ambiance felt a bit run down and awkward with cleanliness issues. The staff was friendly and accommodating, although lacking some knowledge about dietary preferences. The location is excellent for exploring Flims and accessing nearby amenities. The dining experience was a mix of fantastic and average offerings. The facilities were satisfactory.

Rooms
5.0
The rooms felt a bit run down and awkward, with cleanliness issues like hair and dust between beds, crumbs on tables, and hair in the bathroom. However, they have a small kitchen and offer an awesome view.
Service
7.0
The staff was friendly and helpful, allowing for a super-early check-in. However, there was a lack of understanding regarding different dietary preferences.
Location
9.0
The hotel is conveniently located close to Cauma Lake, with immediate access to shuttle and regional bus services. It's quiet and near shops, restaurants, banks, and supermarkets.
Dining
7.0
The dining experience offered a fantastic variety of products, but some items like the Birchermuesli were disappointing. Overall, the breakfast was average with some standout items.
Facilities
6.0
The facilities provided were decent, with expected amenities for a comfortable stay.
great view
cleanliness issues
Stuart
United Kingdom, September  2023
7.6/10

The hotel offers a mix of positives like charming views of the mountains and well-sized swimming pool, but the rooms felt a bit run down and empty. The breakfast featured high-quality ingredients, but there were some elements of old decor in the room.

Rooms
6.0
The rooms felt a bit run down and empty, giving an awkward vibe, but the beds were comfy and the views of the mountains were charming.
Service
8.0
The staff were super nice and helpful during my stay. They even provided a little step in the bathroom for our child. However, there were gaps in understanding vegan dietary requirements.
Location
9.0
The location is excellent, just two bus stops from the cable car and perfect proximity to the town and lakes, although it's a bit away from the slopes.
Dining
7.0
The breakfast was full of great quality ingredients, but there were gaps in understanding different dietary types. The dining experience had its ups and downs with rich options but some misses with dishes like Birchermuesli.
Facilities
8.0
The hotel amenities were satisfactory overall, including a well-sized swimming pool and beautiful views of the mountain.
Comfy beds
Run down rooms
Daniel
United States of America, August  2023
7.4/10

I had a really good night's sleep in the hotel. The beds were comfy, but I got a very small double room. There was only one side light, and the pillows were awful and thin. The mattress was really hard, and the room looked old, not as modern as in the booking photos.

Rooms
6.0
The rooms were average but a bit outdated. The bed was comfortable, but the pillows and mattress were not great.
Service
8.0
The staff was really friendly and welcoming. They allowed for a super-early check-in which was perfect for leaving my stuff before skiing. However, they seemed a bit confused about dietary restrictions like being Vegan.
Location
9.0
The location was excellent. It's close to the town and lakes, with immediate access to shuttle and bus services. The area is quiet and convenient, near Cauma lake and all essential amenities.
Dining
7.0
The dining options were hit or miss. Some dishes were amazing with many choices, but others like the Birchermuesli were disappointing. The breakfast was average overall.
Facilities
7.0
The hotel had all the basic facilities needed for a comfortable stay.
clean
outdated rooms
John
United Kingdom, July  2023
7.0/10

I had a mixed experience at this hotel. The rooms were a bit underwhelming with small double beds, thin pillows, and a hard mattress, but the balcony with mountain views was a nice touch. However, the lack of sufficient lighting at night was a downside. On the bright side, the beds were comfy, and the swimming pool was just the right size with charming mountain views. The breakfast was excellent with top-quality ingredients.

Rooms
7.0
The rooms had some drawbacks but also some nice features like the balcony with mountain views.
Service
6.0
The service had its ups and downs. I appreciated the early check-in option that helped me before hitting the slopes, but there were some issues with our booking. The housekeeping and other services were standard.
Location
8.0
The hotel's location was great for accessing shuttle and bus services, but it was a bit far from the slopes. Being close to the town and lakes added to its appeal.
Dining
7.0
The dining experience was satisfactory with good quality ingredients, but the variety was lacking. It was nice that it was included in the room price.
Facilities
7.0
The facilities were decent overall without any standout features.
comfy beds
poor lighting at night
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room